Our Team

Stephany Hall, BSN, RNC, CHHCM

Chief Operating Officer

Stephany has many years of experience in all aspects of healthcare but has recently directed her attention and passion toward improving the patient experience while using lean techniques to streamline clinical care and reduce costs. Prior to joining Privis Health she served as the Director of Clinical Operations for a large home health agency. Under Stephany’s leadership, her previous organization advanced their CMS star rating from 2 to 4.5 stars and generated a financial surplus–all in just two years. Stephany spoke in Washington DC before a national home care audience to discuss her success in dramatically reducing hospitalization rates for home health patients. She has worked with the New Hampshire state government and the New Hampshire Home Care, Hospice and Palliative Care Alliance to increase reimbursement for programs that serve the state’s most vulnerable populations. She is relentlessly dedicated to patient education, the social determinants of health, wellness, prevention, and maximizing the quality of her patient’s lives by keeping their chronic illnesses under tight control.

Stephany believes that true wellness comes from prevention and maintained medicine. She has spent a large part of her career in education related to controlling the social determinants of health to work toward states of wellness. This is a passion for her.

Stephany is happily married to her high school sweetheart for more than 27 years and has two adult children. She grew up in a very small town in northern NH and has many hobbies such as hiking, playing several musical instruments and reading. After spending most of her life freezing to death in NH, she is truly loving the warmth and sun of North Carolina.

Eddie Kovalik

Chief Technology Officer

Eddie Kovalik is a 5-year veteran of Privis Health, overseeing the engineering teams of software developers and QAs. Eddie has over 15 years of engineering experience, mostly using Microsoft technologies such as .NET and C#. He also has extensive cloud computing experience and has worked with Azure for over 5 years using various technologies such as Service Fabric, Databricks (Spark Analytics), Cognitive Services and CosmosDB.

Prior to Privis Health, Eddie spent several years working on a cloud EMR for home health and hospice, where he led a team of Engineers maintaining an application used daily by thousands of nurses to document in-home visits.

A native of Romania, Eddie moved to the U.S. in his teens, over 20 years ago. He graduated from the University of Notre Dame (Go Irish!) and has resided in a few states until settling in Raleigh, North Carolina with his wife and three girls. In his spare time,Eddie loves to swim, hike, watch TV, and listen to electronic dance music. He also loves to travel with his family, having been to 37 states and 15 foreign countries—with hopefully more to come…

Natalie Mahler

Chief Administrative Officer

Natalie believes in making a meaningful contribution through her work, whether that be through direct services or indirectly through a product. At Privis, she is able to meet these goals by providing support for a team of people who have created an exceptional product. Throughout her career, she has worn many hats–from sales and event planning to working with children in a hospital setting. These experiences have given Mahler a healthy perspective on the importance of effective collaboration and taught her how to work efficiently. In her spare time, Natalie can be found bonding with dirt on hiking trails or “om”ing on her yoga mat.

Jason Rea

Software Engineer

Jason has worked at Privis Health for a little over two years now. He writes code for and helps maintain all aspects of the Privis application at some capacity, but has primarily been focused on back-end components like the APIs, databases, and services.

Throughout his career, Jason has tried not to shy away from the projects that move a company forward the most, even if those projects aren’t the most fun or the most glamorous to work on. Whether it was rapidly developing a desperately-needed mobile app from scratch for a start-up, helping revitalize a slow and unstable build/deployment infrastructure that was costing a company way too much money, or getting the convoluted patient risk adjustment algorithm working here at Privis, Jason’s peers have trusted him to face any difficult engineering challenges.

One of the reasons Jason chose software development as a career path (and has stuck with it) is that he really enjoys seeing the ways software can increase prosperity and reduce suffering in people’s lives. He much prefers working on software that has an altruistic purpose and that makes the world a better place over software that only exists to exploit some revenue opportunity in the market. Healthcare is an industry that, in Jason’s opinion, could improve dramatically by utilizing the latest software innovations. Working for a company that is operating on that forefront makes the work he does much more exciting.

Outside of his professional life, Jason tries to make the most out of every day he has. That primarily means being a husband to an awesome wife and a father to an awesome two-year-old son, but he has a variety of hobbies and interests as well. Jason tries to stay outside as much as possible in his free time, which involves playing golf, fishing, gardening, standing in line to order something from a food truck, or attending an NC State Wolfpack sporting event. When indoors, he enjoys working on making his home as “smart” as possible. He loves the reactions on guests’ faces when he asks his smart speaker to cut on a light, close the garage door, or adjust the thermostat.

James O’Brien

Senior Software Engineer

James is a senior software developer, working mostly on the user interface of the Privis application. He has worked in roles ranging from software development to technical support for a diverse collection of companies. Some of James’ roles have been customer facing and have allowed him to greatly develop his interpersonal skills. These skills allow him to communicate and understand what a customer or colleague needs and provide them with the best solution. James has a degree in Computer Engineering from the University of Limerick, Ireland. He believes that education is never ending and is constantly updating his skills through reading, online courses and night school. He believes you can never know too much!

James comes from a small city in Ireland called Limerick. It is in the south west of Ireland. He says growing up in Ireland was amazing but because it is such a small island, he developed wanderlust. He knew from a young age he was going to travel the world and have adventures. In his teens he travelled mostly in Europe. He even worked and trained as a chef in London for a year. As he got older, his travels brought me to the USA where he has been living and working since 2004. James’ passions include cooking, food, technology, gardening, travel and adventure.

Gary Hill

Senior Software Engineer

Gary was an early member of Privis, participating in the early stages of design and implementation of our care management platform, and has now been there for 5 years. He is a Senior Software Engineer responsible for front-end application development.

He started his software career as a consultant and also worked in the legal industry for many years. He is happy to be providing his skills as a software developer to a product and in an industry that is making a direct positive impact on people’s medical care and lives. Gary loves working with a tight knit group of talented and motivated people who are committed to a common goal makes working at Privis Health a satisfying experience.

Originally from the great northwest, Gary spent much of his youth in Florida and later relocated to San Francisco. He feels that living in such different parts of the country has given him valuable perspective into the different ways of life here in the USA. He has family and friends from coast to coast. When he isn’t working, he is often pursuing one of his many passions. Some of his favorites include foreign languages, Brazilian Jiu Jitsu, and travelling. Gary is currently learning Portuguese, is a jiu jitsu black belt with nine years of experience, and has explored 55 countries.

Fun fact from Gary: “I met Ric Flair twice in my life…both times entirely coincidental! Woo! (Google it!)”

Elizabeth Reece

Quality Assurance Manager

Elizabeth is the QA Manager at Privis responsible for testing. Over the course of her time with Privis Health, she has performed several roles including Implementation and Training lead, HIPAA, and Information Security Compliance, and anything that requires detailed research and analysis. She is always flexible with her role and believes flexibility is key!

Prior to Privis, Elizabeth led multiple projects to success. Some of these include winning a contract for a new 911 implementation for NYPD (recipient of Compaq Treasurer’s Award for Outstanding Achievement), managing 1st-of-a-kind eCommerce projects for clients including Avon and Gillette (recipient of Personal Achievement Award from CEO), and working in QA & Analysis for over 15 years on projects for prestigious clients including GE, NY State of Health & Merrill Lynch. Elizabeth also has over 20 years of operational experience working in organizational structures ranging in size from Fortune 200 to start-ups.

Elizabeth has a drive to succeed and a strong belief that no detail is too small. For her, rigorous and creative testing is critical to the success of any application or project. She takes great personal satisfaction every time she finds a way to make the product better. She strives for perfection while at the same time balancing true business necessities.

Here at Privis, we have a strong team spirit that leverages and respects each of our different contributions while driving to excellence (all hail the Developers!). Elizabeth looks forward each day to perfecting our product and working with our team to ensure successful implementations.

Originally from England, Elizabeth has lived in the US for over 30 years. Following 15 years in NYC, she has made her home for the last 15–100 miles due north in the incredibly beautiful Hudson Valley just outside of Woodstock, in scenic Saugerties, NY. She considers herself a true New Yorker! In addition to the US and England, she lived in Scotland, Spain, Israel and Greece.

After years of desk work and the inevitable weight gain . . . in the last 3 years I have lost 70 lbs and feel at least 20 years younger as a result! Addressing my weight and physical health was the best decision I have ever made for myself. Every morning I take my dogs down to a beautiful stretch of the Hudson River and work out with a trainer 3 times a week.

I volunteer for our local Cable Access TV station, recording Town and Village Board meetings. I am also an early, early morning coffee shop habitué which is a great way to get to know my local community – from retired police officers to local filmmakers!

Fun Fact from Elizabeth: “I have been working on a novel off and on for a good number of years. My goal is to finish it by the end of 2020. Ask me how I’m doing come 2021!”

I went to an Outward Bound school, Gordonstoun in the wilds of Scotland. The school moto is “Plus est en vous” – “More is in you”. The survival skills I learnt there – the power of will and determination – have been one of the mainstays of my life.

Amanda Caudle, LPN

Care Manager

Amanda “Mandy” Caudle has over a decade of nursing experience in long term care, home health and primary care. She is best known for going above and beyond for her patients by being a staunch advocate and at the same time employing compassion and humor into her daily routine. Mandy’s passion is working with the elderly community in various aspects; she makes it her purpose to help her patients feel wanted and needed with every encounter using love and laughter.

Mandy has a special interest in wound care where she has spent an exorbitant amount of time using her distinct skillset helping her beloved patients heal from extensive wounds.

Currently residing in Greensboro, NC where she was born and raised, Mandy enjoys her time with her husband and 2 children (Deacon 10 and Maggie 8 months) and of course her 3 fur babies which include 2 bulldogs and 1 Dachshund. 

In her free time, Mandy is very competitive and enjoys all water activities; including going to the lake or beach. 

Mandy frequently reminds her patients: “Do not call yourself old, but mature.”

Andrea Turner, BSN, RNC, CHPN, WCC

Care Manager

Andrea Turner, RN, BSN, CHPN, WCC is one of the chronic care managers for Privis Health. Her role as a care manager is supporting patients and their caregivers by providing education and resources to help them better manage their chronic conditions but also collaborate with all providers involved. Assisting patients through the whole spectrum of their health care. She has been in healthcare since 2005, working as an LNA in a local nursing home while obtaining her RN, to Med-Surg hospital care and, most recently, Home Health & Hospice Care. 

Andrea was able to obtain two national certifications during her time with Home Health & Hospice. She is a Certified Hospice and Palliative Nurse, as well as Wound Care Certified. Wound care is Andrea’s biggest passion–helping patients heal wounds from a holistic approach.  

Andrea grew up in a small town in northern New Hampshire. After leaving shortly to the southern part of NH for school, she returned to an even smaller town in Northern NH, married her husband, and had one child. She enjoys spending her free time with her family and you can usually find her on her boat on nice summer days.

Angela Byrum, LPN

Care Manager

Angela Byrum, LPN is a chronic care nurse manager for Privis Health. She has been in the health care field for 15 years, and many of those years she spent working in the emergency room. Her background along with working in the emergency room includes a skilled nursing facility, home health, CPR instructor, and chronic care management. Angela has worked with different populations from pediatrics to geriatrics and has gained knowledge and lifelong experiences in her nursing career. Angela strives for exceptional patient care and believes every patient should be treated as a family with dignity, respect, empathy, and concern. 

Angela strongly believes wellness is a lifestyle and begins with the individual both mentally and physically and advocates for health and wellness education which she feels should be incorporated into communities on a consistent basis at an early age. 

Angela’s motto is: “If you’re doing well, you could be better.”

Angela has a strong will with excellent work ethics; this was proven as she was a single mother raising two girls on her own while working full time and going to nursing school, and still managed to make those basketball, softball, and volleyball games. Today, she is happily married and has no idea how she ever managed life before her husband because it truly takes a village raising girls. 

On the weekends you can find the family traveling to any given destination for travel sports with the occasional weekend off to enjoy family time on the lake, or beach, or just a backyard cook-out. Oh, in case y’all couldn’t tell, Angela was proudly born, raised, and lives in the south with no intention of ever leaving.

April Paye, OS

Care Manager

April Paye is the Outreach and Registration Specialist for Privis Health. She has a 20-year history in the home health and hospice field where she served in many different roles, the most recent being the IT Support Supervisor. April was very involved with the management team in home health. She leads the agency as Project Manager throughout the transition of EMR systems. She also attended several EMR conferences and participated in a home health presentation at an event in Washington DC.  

April grew up on the shoreline of Connecticut. As an adult, she spent some time in Northern Maine before settling in the mountains of Vermont where she married. She has two grown daughters and an adorable freckled, red-headed grandson. She enjoys biking, camping, traveling, and crafting. April sits on the board of an organization that raises money for families who have children who suffer from life-threatening illnesses or injuries in New Hampshire and Vermont.

April has a positive and enthusiastic attitude toward Privis Health goals. “I love speaking directly to the people of our country to proactively keep them healthy at home where they feel safe, happy, and comfortable.” 

Barbara Rude, LPN

Care Manager

Barbara (Bobbi) Rude LPN, is a Chronic Care Manager for Privis Health. She has spent several years in various roles encompassing the healthcare field. Most recently she spent some months in long-term care where she took on the role as nursing floor manager. Here she honed her skills in people management and problem-solving, engaging staff and residents to work as a team to better the work experience as well as the living experience for all parties involved. Prior to working in long-term care, Bobbi was the Community Outreach Nurse Educator at University Hospitals Ahuja Medical Center. Here, she used her skills to educate and enhance the community with resources and health care screenings as well as implement many useful workshops for heart health and diabetes management while partnering with area universities and other community entities. Bobbi has worked in Cardiovascular services, Emergency room, home health, and was an instructor for Medical Assisting–to name a few of her past practices in the healthcare field.

Bobbi believes in the healing ability of positive thinking and pro-active self-advocacy and strives to leave people better than when she found them.

Bobbi believes her life, her teaching, her legacy can be summed up in an acronym:

Respect

Integrity

Compassion

Excellence

Carol Roy, RNC, CHHCM

Care Manager

Carol Ann Roy, RNC, CHHCM is a 32-year veteran nurse who has specialized in women’s health and rural community-based medicine. Carol believes in treating all patients will dignity and respect by creating plans of care that encompass the whole being, not just a disease process. Carol is able to use decades worth of nursing knowledge and education to provide comprehensive nursing care that spans from birth to death. Carol’s patients not only think of her as an amazing nurse but also a trusted friend.

Carol believes that providing empathy and compassion to people at life’s most vulnerable points are her most important contributions to the medical community.

When she is not wearing her nursing cap, Carol loves spending time at her lakeside cottage with her husband of 31 years and her beautiful daughters that she adopted from China when they were under a year old. Carol also has grown stepchildren and grandchildren that she adores. Carol is a fun-loving person and her light-hearted spirit can put even the most anxious person at ease. Carol feels truly proud to be part of the Privis family.

Corey Martzall, BSN, RN, WCC

Care Manager

Corey Martzall BSN, RN, WCC, is a highly experienced nurse who specializes in chronic care management. Corey believes in the value of educating and supporting individuals with chronic disease processes. His skill set includes assisting patients with identifying and setting goals to maintain and improve health status, and in assisting in locating and procuring community resources to allow for a complete holistic approach. Since 2003, he has worked in healthcare at different levels of direct patient care in various facilities throughout the country. Corey has embraced opportunities to move around which afforded him the opportunity to see many of the dynamics that make up this country and to understand a lot of the complexities that are involved in managing chronic health conditions. As a registered nurse, he has worked in the acute care setting as an intensive care nurse and in the community setting with home health and hospice where he achieved his certification in wound care. During this time, Corey learned that a holistic approach to patient care is paramount in achieving positive patient outcomes that benefit those he cares for and those supporting them most beneficially. 

Corey is from a small town in Lancaster County, Pennsylvania. After high school he lived in the Philippines for two years providing community service and then upon returning to the United States, he joined the PA Army National Guard as a medic. After a deployment to Iraq in 2009, he returned home to finish his nursing degree and eventually moved to northern New Hampshire where he currently resides. Corey enjoys a multitude of activities involving traveling, the outdoors, and caring for a menagerie of animals that live on his property.

Darlene Tyler, LPN

Care Manager

Jennifer Maclver, LPN

Care Manager

Jennifer MacIver is a Licensed Practical Nurse who is finding her niche as a Chronic Care Nurse Manager with Privis Health Care. Jennifer presently resides in “Ole Little Town of “Bethlehem”, NH with her 2 children. She loves to spend time outdoors walking in the woods, working on her house, or putzing in her garage upcycling old furniture.

Before devoting her work to the Chronic Care Management Team with Privis Healthcare, Jennifer was working as an EMR Systems Administrator at a Critical Care Access Hospital where she was able to try her hat in the world of Nursing Informatics and IT. She has 20+ years of experience in hands-on nursing in multiple disciplines from Geriatric, Family Practice, Internal Medicine, and Chronic Care. Through the years, Jenn has developed strong evaluation and treatment-planning skills and feels an overwhelming thankfulness that she has been blessed to have had opportunities to collaborate on multidisciplinary teams.  

Jenn notes although learning and working in the Nursing IT world was wonderful, she missed her one-on-one time with her patients and the joy she received from talking with them and helping manage their care. Chronic care management now allows her to work with clients, their families and/or loved ones to provide information, advice, and support, promote rights, and take part in their wellness.

Jennifer Gagne, LPN

Care Manager

Jennifer Gagne is an LPN, Chronic Care Manager with 14 years of experience as a nurse. Her goal is to meet patient goals by helping guide them towards a better quality of life, promoting patient engagement, increasing social activity, and decreasing depression. Jennifer specializes in geriatrics secondary to her 11 years working as a nurse in long term care.

She has a strong value of time management, communication skills, and compassion for others which in turn reduces stress as well as increases efficiency and effectiveness when working with patients on their goals.                                                 

In the first 2 weeks of her employment with Privis Health, she recognized the vast communication between colleagues, which is inspiring to her. She feels that positive comments towards others is empowering for colleagues to strive in their career.

“Treat others with intelligent kindness”

“What gets me up in the morning is the ability to work with a strong, reliable and attentive team with the opportunity to learn something new every day”, I love the feeling of making a difference in someone’s life, which guided me to my decision of becoming a nurse.”                                                                            

Jennifer resides in her hometown of Berlin, NH. Jennifer and her husband, Derrick, are very blessed with three daughters. As a family, they appreciate practicing their faith together, enjoying their children’s sporting events, spending valued time outdoors sledding, cross-country skiing, snowshoeing, biking, hiking, and camping. In her free time aside from motherhood and her career, she adores her Make-A-Wish families and is a wish granter for children in the North Country that have a terminal or life-threatening illness; she guides them towards getting one wish of their three choices granted to them. Her passion of caring for and supporting others is a strong value she embraces.

Jennifer MacKay, RN

Care Manager

Jennifer MacKay RN is a Chronic Care Manager at Privis Health. She has been a Registered Nurse for 11 years. Jennifer decided later in life to become a nurse. She went to nursing school while taking care of her two children as a single mother. Jennifer began her career in Long Term Care where she spent 7 years before moving on to Home Health and Hospice. Jennifer believes every patient is different and deserves treatment tailored to their individual needs. Jennifer is able to use her nursing knowledge to provide individualized care plans for each of her patients.

When not providing care to her patients Jennifer enjoys spending time with her husband of 6 years and her three fur babies. Jennifer also likes cooking, reading, and watching movies. Jennifer is proud to be part of the Privis family.

Kelley Corcoran, RN

Care Manager

Kelley Corcoran, RN CHPN is a Chronic Care Management team member for Privis Health.  She has been a nurse in many realms including long term care, physician’s clinic, and home care. She has focused her efforts on direct patient care and being an advocate for her patients and their needs. She has been a teacher for Licensed Nursing Assistants and Medical Nurse’s aides (Licensed Nurse’s Aides that can pass medications in nursing homes). She has been a supervisor of nurses and other staff members of a very busy nursing home. She has some experience in triage at a busy physician’s practice. Her passion has always to keep people in their homes safely. She has been known to use her resources to help people get the services necessary to be able to stay home. Services such as meals delivered to their homes and getting them services to allow them to have nurses, home health aides, and homemakers to make being home safely possible. She is also hospice certified; she focuses on the end of life like the beginning of life. It is equally important. Keeping a person comfortable and allowing them to die as they wish is a huge part of what she did.   

She enjoys working with patients and their families to allow them to get better in their homes. Assist them to get stronger and eventually discharge them in better condition than she got them in. Providing support, education, and resources is key to keeping some people in their homes. Safety is a major concern for many people of advanced age. This is something that she can help with. This is something she feels very strongly about. She has been a nurse for about 10 years and lives in Northern New Hampshire where she, jokingly, says “there are more moose than people!”  She enjoys camping with her family. She is very happily married to the love of her life. They have three adult children and three grandchildren. She enjoys doing anything with them. She enjoys her solitude that living in the country allows her. She and her family will have campfires in the back yard enjoying smores whenever she can. Nursing is not just what she does, she says “Its who I am!  It’s not something that can be turned off, it’s a part of who you are.” 

Mallory Plante, RN

Care Manager

Mallory Plante is a registered nurse and chronic care manager for Privis Health with years of nursing experience in both inpatient and outpatient settings, and now has the opportunity to work with patients and their families to help with anything they may need in between the two different settings. She always has a positive attitude and truly cares about helping people. 

She most recently worked in the acute care setting in a critical access hospital where the nurse usually wears several different hats, especially on the night shift. On her floor, she often had the role of mentor and preceptor for new nurses as she loves both teaching and learning. She is also pursuing further education herself, as she believes nurses should be lifelong learners. 

Mallory was born and raised in northern New Hampshire and has a love for the outdoors. She lives on a nice little piece of land where she and her boyfriend have slowly begun to build their dream home. She tries to lead a healthy, active lifestyle and also enjoys four-wheeling and motorcycles. She loves animals and has a rescue dog, Beau who she adores. She also believes that anything is possible when you set your mind to it.

Noelle Flynn, LPN

Care Manager

Noelle Flynn LPN, is a Chronic Care Nurse Manager for Privis Health. She has 18 years of nursing experience that includes long-term nursing care, Skilled nursing care, Hospice, Orthopedics, Home Health, and is also an EMT. Noelle served her community for many years as a volunteer hospice nurse providing these services to anyone that reached out, including her own family and friends.

Noelle has been a nurse since the age of 21 and there is no other profession she would rather be in! Patient advocacy, honesty, and integrity are very important to her and this is what Noelle believes embodies Nursing. 

Noelle is from a small New Hampshire town and after living in other states and cities as well as a short time in Ireland, she has moved back to her hometown. She has three rescue kitties (that often sound like a small head of cattle while running and chasing each other) and is a huge animal lover. Her dream is to one day purchase a large piece of land for any and all animals that need a home and love.

Erin Perkins, RN

Care Manager

Erin Perkins, RN is part of the Chronic Care Management team for Privis Health. She helps patients manage the symptoms of their chronic illnesses such as heart failure, hypertension (high blood pressure), and diabetes to name a few.

Erin has spent the past seven years in the outpatient setting. She has worked with multiple providers and is well versed in the clinic as well as triage settings. Erin says one of the best parts of that job was helping patients find ways to lower prescription and healthcare costs. Prior to this, she worked in a long-term care facility mainly with Alzheimer’s and Dementia patients.

Erin is the mother of two teenage children, one who is starting college in the fall to pursue a career in nursing. She was born and raised in northern NH and enjoys gardening, camping, and exploring some of the 3,000 miles of off-road trails in her area.