Director of Product Implementation
Melanie Penniman is a Director of Product Implementation at Privis Health. She leads the implementation process and team at Privis Health with guidance from the CEO, CMO and the internal Clinical Team to ensure the ongoing successful deployment of our product to happy clients. She works closely with clients as well as internal stakeholders, providing a consultative and hands-on approach to analyze client needs, workflows and processes, and identify opportunities to optimize within the client setting, as well as improving efficiencies within Privis Health’s implementation delivery.
Graduating with a Bachelor’s Degree in Business Administration from Merrimack College in Andover, MA, she went on to add value to many growing healthcare technology companies. Prior to joining Privis Health, she helped to develop and drive the implementation strategy and process for a start-up company in the emerging preventative well-being space, managing the successful delivery of several multi-million dollar deployments to clients like Blue Cross Blue Shield and Walmart.
During her time there, she led the company through over 150 successful client implementations for a suite of five newly developed integrated web/mobile products during rapid 3-year growth period, working closely with clients throughout all phases from the initial proposal phase through configuration, custom feature development needs, implementation, and post go-live support, fostering happy client relationships throughout the process.