General Manager Operations

Operations leader directing cross functional teams to deliver high quality programs.

Alakananda aka Alaka Iyengar is General Manager, Operations. She oversees client implementation, program management, operations, support and administration.

After spending a decade in retail consulting and healthcare project/product management, Alaka joined Privis Health as Program Manager and subsequently held the role of Program Management Lead. She was promoted to General Manager, Operations.

Dynamic, results-driven Strategic Solutions Provider with over twelve years of progressive experience and leadership in the cross-functional delivery of complex, concurrent, multimillion-dollar programs & projects, with a focus on SaaS product/application development for desktop, mobile & tablets.

She is an articulate communicator, organized and analytical, with expertise in identifying challenges and implementing creative solutions. She is persistent, detail oriented and follows-through to achieve outstanding results. Collaborative leader and mentor, adept at coaching to achieve excellence. She is passionate about customer experience and highest level of satisfaction to customers.

Alaka’s educational background includes a M.S. in Software Engineering from Golden Gate University, San Francisco and M.S. in Management from Bombay University, Bombay. She has a Green Belt in Lean Six Sigma in addition to being a Project Management Professional.

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